ADITC

At The Core Of Drilling

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PO Box 742
Lane Cove 2066
New South Wales  Australia
Tel 02 9428 3444
Fax 02 9428 3555
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Course Participant's Handbook & Training Information

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Course Participant's Handbook & Training Information

 

Course Participant's Handbook

(click here to get your copy)

 

 

General Information about training and assessment with ADITC Ltd

Firstly, you should refer to our Participants' Handbook for a wide range of information about training and assessment.

This section contains various summary information about:

  • Where do we train and assess?
  • Recognition of your existing skills and training (RPL)
  • Fees and refunds
  • Where your welfare is concerned
  • Protection of your privacy

You should also check out the section on our website called National Qualifications System Training Packages and look at How to get a National Drilling Qualification.

WHERE DO WE TRAIN AND ASSESS?

ADITC Ltd does not carry out training or assessment processes in our office. We don't have a 'school'. In accord with the requirements of the drilling industry and the national competency standards for the drilling industry, training and assessment are carried out at site - usually in your normal place of work. An assessor may come to assist your company in showing that people meet the requirements of the industry's standards.

Often it is done in cooperation with other employees at your work (such as the senior driller, or Drill Supervisor). Most of the training in the industry is carried out by companies directly. This training is fully recognised within assessment and training processes and counts towards the award of certificates, qualifications or statements of attainment. (See Recognition of prior learning section below.)

RECOGNITION OF PRIOR LEARNING (RPL)

Recognition of prior learning (RPL) and recognition of current competence (RCC) form an important part of the means of assessing and awarding competence against Australian National Competency Standards for the Drilling Industry.

RPL and RCC are particularly important in our industry, because many people have extensive experience but have been unable to gain a formal qualification to recognise that experience.

Availability of RPL

RPL is available to ADITC Ltd clients seeking recognition of prior learning and existing skills against the Competency Standards of the Drilling Industry. The availability of RPL will be actively promoted to people applying to gain qualifications under the Training Package for the Drilling Industry.

It is ADITC Ltd's policy to recognise the AQF awards and Statements of Attainment issued by any other Registered Training Organisation.

If you believe that you already have the knowledge/skill specified for a particular course or against a particular standard, and would like to receive formal recognition, you may apply to move directly to the assessment stage. You will need to provide proof that you have the knowledge and skill, to support your claim for competence. This might be records of previous training and assessment (such as a Senior First Aid Certificate, or Screens Course), or work records which show competence against certain aspects (such as bore logs or records of toolbox meetings) .

Who can assess?

RPL Assessments will be conducted by ADITC personnel or designated consultants holding qualifications specific to the conduct of assessment and RPL, who have understanding of the Competency Standards for the Drilling Industry. Assessors will meet the requirements of AQTF guidelines as stated in the currently valid Drilling Industry Training Package.

Appeals

All clients will be treated equitably during the process of RPL, and clients' information will be held in confidence and treated respectfully. Where an applicant wishes to appeal the outcome of an assessment of RPL, an appeals process will apply. Appeals may be referred to a panel of independent industry experts.

You can ring us for more information about getting recognition of your skills.

FEES AND REFUNDS

ADITC Ltd requests payment in advance of provision of training and assessment services.

Face to Face Courses

If we cancel the course: any course fees already received by ADITC will be reimbursed in full.

If you cancel your enrolment or request for assessment:
Where a participant notifies the ADITC at least seven working days in advance that he/she will be unable to attend a course, and the course fees have already been paid, the participant will be reimbursed in full.

Where a participant notifies ADITC less than seven working days prior to a course that he/she will be unable to attend, and the course fees have already been paid, the participant will be reimbursed the course fee less a 50% administration fee.

An employer may nominate a substitute participant at any time prior to the course, without penalty, so long as the substitute participant meets any specified criteria or pre-requisites for the course.

Assessment and audit services

Payment for assessment and audit services is to be made at the time of request for the service. Refunds will be made only if cancellation occurs prior to commencement of work by ADITC Ltd personnel or contractors.

Goods

Refunds will be made for goods where goods supplied are faulty if no replacement goods are available, and the faulty goods are returned to ADITC Ltd within a month of the original date of dispatch.

WHERE YOUR WELFARE IS CONCERNED

ADITC Ltd undertakes that all its personnel will treat applicants fairly and equitably.

Your company will have policies regarding occupational health and safety; appropriate behaviour; workplace harassment, bullying and victimisation; and anti-discrimination.

We refer you to these policies, as they form part of your company's management of your daily work environment. It's your responsibility to yourself, your company and other drillers to follow the policies.

Senior managers in your company have a responsibility to ensure that your work environment is as safe and appropriate as possible, but they can't help if they don't know there's a problem. It's also your responsibility to help them help you.

If you feel you have been discriminated against, see your manager. If your complaint is still not resolved you can seek outside advice from the Anti-Discrimination Board on (02) 9268 5555, or 1800 670 812 (toll free - NSW only).

PROTECTION OF YOUR PRIVACY

Our commitment

ADITC is committed to providing clients with the highest level of client service, including the protection of your privacy.

From 21st December 2001, like all other organisations we are bound by new sections of the Commonwealth Privacy Act 1988, which set out a number of principles concerning the protection of your personal information.

The Commonwealth Privacy Act requires us to communicate the following information to all our clients.

Collection and use of personal information

We collect personal information from you when you apply to use our products and training services. Some examples are when you register in a training course, provide information for assessment or give us information to pay for goods.

Sometimes your employer may provide us with information required for your enrolment in a training course or for payment. We do not collect information about you from other sources.

You can choose not to provide us with information, but we may not be able to provide you with the services you require.

We use this information to

  • Provide the goods or services you require
  • To administer and manage those services including charging
  • To contact you to provide information about services available, or special offers. If you do not wish us to send you this type of information, please inform us and we will specifically indicate this in your records. You can inform us by contacting us directly at the address on this sheet.

Providing your personal information to other organisations

In providing products and services to you it may be necessary for us to provide your personal information to other organisations.

Other organisations include

  • Your representatives
  • Our professional advisors (such as our accountant, auditor or lawyer)
  • Government agencies which fund aspects of training services we provide to you. In specific circumstances we must comply with statistical reporting requirements of state departments of education and training about participation in vocational education
  • These other organisations are also bound by confidentiality and non-disclosure agreements which prohibit them from using your information for any other purpose.

Your personal information is only provided to those organisations to the extent necessary to enable us to provide you with our products and services and to the extent allowed by law.

We do not provide your personal information to third parties for their own use. This has been ADITC policy since we started in 1978.

You can access your own information

You have the right to access your own personal information. We will ask you to put your request in writing for security reasons. Where there is a cost involved in copying or retrieving documents and files this cost may be passed on to you.

If your information is incorrect, you have the right to require us to correct it.

Help us to ensure we hold accurate information

We always take precautions to keep our information correct, but the accuracy of our information usually depends on the information you provide to us. Please keep us up to date, for example with any changes of address.

Further information

If you want this information in writing, wish to correct any information or want to access your personal information you can contact us at ADITC Ltd on (02) 9428 2444.

Click here for your copy of our PARITICIPANT'S HANDBOOK